We respect your privacy and comply with Irish and EU privacy regulations.
Any personal information which you provide to us will be securely stored, strictly in accordance with the Data Protection Acts, 1988 – 2003 and GDPR.
What Personal Information do we collect when you are visiting our website and carry some actions
Name (When placing an order, submitting an enquiry or newsletter ).
Contact information as address, email. phone/moblie number (When placing an order, submitting an enquiry or newsletter ).
Demographic information such location, gender and age (automatically collected).
Purchasing History (When placing an order).
Correspondence records (When placing an order, submitting an enquiry or newsletter ).
Information about how you access and use our websites, including your IP address, browser type, referring URL and operating system.(automatically collected).
Information, records, invoices
Cookie information (see below)
What is done with this information
Any or all of the above data may be required to provide you with the best possible service and experience when using our website. All the data you input onto the web site is stored securely . Specifically, data may be used by us for the following reasons
Enable us to sell our goods and services to our customers
To improve our products / services
To send promotional emails about new products, special offers or other information which we think you may find interesting.
For market research purposes. Such information may be used to customise or update the website.
To maintain our own accounts and records.
How long will you keep my information?
We will not keep your personal data for any longer than is necessary.
Personal information is retained for the time necessary to accomplish the purpose(s) for which it was collected and processed, as long as we consider it useful to contact you, or as needed to comply with our legal obligations. Where data is not needed for legal or statutory purposes we will delete this information at any time if you request.
Access to information
The Data Protection Act 1998 and the General Data Protection Regulation give you the right to request access to any information we hold on you at any time. Please email us at firstname.lastname@example.org refer to the contacts section below to request access to your personal information.
If you have consented to receive marketing, the personal data collected in the subscription to our newsletter will only be used to send you company news, product updates and event information that we think may interest you. On occasion it may be used to notify you about important information regarding changes to our terms, conditions and policies. There will be no transfer of personal data collected by the newsletter service to third parties. You may opt-out of email communication at any time using the ‘Unsubscribe’ link found at the bottom of every Moon Mood newsletter.
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squerspace to power our online store--you can read more about how Squerspace uses your Personal Information here:https://www.squarespace.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We use Mailchimp to send you promotional emails and sales information. You can read more about how Mailchimp uses your Personal Information here: https://mailchimp.com/legal/privacy/
All transactions are processed in EUR (€). Exchange rates are an estimate only, based on the latest figures.
You may safely enter your debit or credit card information at the checkout page without having to create an account.
Security of Credit Card Information
We are never aware of your credit card details and we do not store them with us.
We ensure that your name, address, credit card details and any other information you give us will be kept securely. Our secure server encrypts your personal information, including credit or debit card number, name and address, before it is sent over the Internet. Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number, expiration date & card verification code (3 digit number on the back of your card) each time you place an order with us. Your details are scrambled using 128-bit Secure Sockets Layer (SSL) encryption. When you click the ‘Pay with credit or debit card’ button to enter our checkout, you enter the secure section of the site. Your card details are verified automatically online by our payment processor, STRIPE.
Our website may contain links to and from external websites, advertisers and affiliates. If you follow a link to any of these websites, please note that these will be governed by their own privacy policies. We do not accept liability or responsibility for the protection and privacy of any personal information you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please refer to the relevant policies below before you submit any personal data to these websites.
A Cookie is a small file that resides on your computer’s hard drive and often contains an anonymous unique identifier and is accessible only by the web site that placed it there, not any other sites. Cookies are not computer programs and can’t read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user’s email address etc.The only cookies in use on our website are for Google Analytics. Google Analytics is a web analytics tool that helps us understand how visitors engage with our website. We may collect information about your computer, including your IP address, operating system and browser type. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please be aware that this may prevent you from taking full advantage of the website
Please note that this website is not intended for children under the age of 16.
By placing an order through this website, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts.